In 2016, Highmark Health Options conducted its first HEDIS® (Healthcare Effectiveness Data and Information Set) audit to analyze the health plan’s 2015 performance measurements. These baseline results were benchmarked against the National Committee for Quality Assurance (NCQA) “Quality Compass” and demonstrated the following performance:
90th percentile
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75th percentile
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These performance findings are used to guide our future quality improvement activities. Health Options is addressing multiple initiatives in 2017 to improve member health outcomes and its HEDIS scores. Based on the 2016 audit's findings, Health Options identified the following opportunities for improvement: